Volunteer Opportunity: Social Media Manager at Upsell – Grow Your Skills While Empowering Local Businesses

Upsell, Kenya’s fast-growing hybrid retail marketplace, is offering a volunteer opportunity for a passionate and creative Social Media Manager to help grow our online presence and support local entrepreneurs.

This isn't just a volunteering gig—it’s a chance to gain hands-on experience, grow your portfolio, and earn commissions while helping underserved business owners get discovered in the digital world.

About Upsell

Upsell is redefining how Kenyans shop. We connect trusted local vendors with customers through both online and offline platforms—offering a seamless, inclusive shopping experience.

We also work closely with small businesses, many of whom are run by youth, women, and entrepreneurs in underserved areas, to give them visibility and a fighting chance in today’s digital economy.

Role Overview: Volunteer Social Media Manager

Type: Volunteer
Format: Hybrid (Remote + occasional in-person collaboration)
Location: Thika, Nairobi, or Mombasa
Time Commitment: 6–8 hours per week
Compensation: Volunteer-based with commission for each vendor successfully onboarded

Key Responsibilities

• Create and schedule content across Instagram, Facebook, X (Twitter), and TikTok
• Grow and manage our online community with engaging posts and stories
• Monitor performance, analyze trends, and help shape content strategy
• Work with our marketing and vendor support teams to highlight local businesses
• Identify, approach, and onboard vendors onto the Upsell platform
  • Earn a commission for every successful onboardings' 

Requirements

We’re looking for individuals who:

• Are passionate about social media, content creation, and supporting small businesses
• Are comfortable using tools like Canva, CapCut, or Instagram Reels
• Have strong communication and visual storytelling skills
• Are self-motivated, dependable, and eager to learn
• Can commit at least 6–8 hours per week for 3 months

What You’ll Gain

• Real-world experience managing digital content for a growing Kenyan brand
• A platform to build your personal brand, content portfolio, and network
• Mentorship and learning opportunities from experienced creatives
• A professional letter of recommendation after successful completion
• Commission-based income for every vendor you successfully bring to Upsell
• Potential for future paid roles as Upsell expands

How to Apply

Send us:

• Your CV
• Samples of your creative work (social media posts, reels, TikToks, etc.)
• A short paragraph on why you'd love to volunteer with Upsell

Email: info@upsell.co.ke
Subject Line: Volunteer Social Media Manager – Upsell

Final Thoughts

At Upsell, we believe in opening doors for young, determined, and creative minds who are ready to tap into the world of digital marketing.

If you’re hungry to learn, ready to contribute, and excited about using digital media to tell powerful stories, we’d love to work with you.